United Financial Services (“UFS”) is one of Australia’s leading financial services businesses that specialises in providing you with a broad range of automotive and personal finance products.

At UFS we aim to understand your requirements & objectives, provide an affordable finance solution that suits your needs and financial situation, and deliver the highest level of personal service efficiently, honestly and fairly.

A dynamic opportunity has opened in our Aggregation Services team for a Broker Support Officer - Aggregation Services to contribute to the success of our national support team.

In this role you will provide support to brokers from within National Aggregation businesses; National Finance Choice and United Financial Services. The role’s focus is to quickly and expertly action referred finance applications on behalf of Aggregation brokers. This includes providing financial analysis and preparation of loan applications.

Don't let the location deter you - we're open to talking to candidates based in Adelaide, Brisbane, Melbourne, or Sydney for this role.

Key Responsibilities include:

Positively interact with Aggregation brokers at all times, including high standards of punctuality, compliance, and business ethics.

Constructively and accurately provide Aggregation brokers with loan scenario support, including workshopping of potential applications to assist in the placement of customers to the right lender.

Work within agreed deal and application turnaround benchmarks, advising of progress on applications and daily intended settlements to Aggregation Brokers

Ensure all applications submitted for processing are finalised and settled in accordance with the settlements process and within agreed timeframes

Ensure loan contracts are prepared correctly and in a timely manner to facilitate efficient signups

What are we looking for:

High attention to detail and accuracy

Prior Finance product/industry knowledge

Analytical nature with high-level problem-solving ability

Works effectively through team collaboration

Excellent verbal and written communication skills

Proficient with online systems, and remote working tools

Ability to learn and master complex products and systems effortlessly

What we can offer you:

Our strong people-first culture

Flexible/hybrid working to enhance your work/life balance

Novated lease benefits and discounts

12 weeks Paid Parental leave and access to our Parents Portal

Exempt Employee Share Plan

Paid Income Protection Insurance under MMSG default Super plan

Access to a broad range of learning and development programs

Career break and volunteering leave

Access to Employee Assistance Program and annual Flu vaccination

Lifestyle Rewards program

McMillan Shakespeare are an equal opportunity employer who are committed to creating a workplace where everyone is included, treated fairly and with respect. We appreciate the strength that diversity brings and welcome candidates from all backgrounds, Indigenous Australians and people with a disability to