As a Brand Manager, you’ll act as a representative of our Brand partners, providing a truly remarkable experience for every customer. Acting as a role model, people coach and product expert, you’ll drive sales and exceptional service. From day one, you’ll work alongside a team of retail experts who are extremely proud to be part of an incredible business.

About us

Harrods is in the middle of a transformation to ensure we remain a destination for a retail experience unlike any other. Alongside reimagining our retail spaces and our use of new technologies, we’re empowering our retail leaders to work wonders. Expectations are high, but as a Brand Manager, you’ll have a balance of freedom and support to make the impossible happen for customers.

About you

You’ll play a pivotal role for Harrods. Your key focus will be to drive sales and act as a point of liaison to the brand. Day to day, you’ll need to be passionate about customer satisfaction and improving the shop floor experience, as well as being full of ideas and energy to drive trade. Depending on the position you may also manage sales colleagues, so experience in managing people would be helpful.

As well as these qualities, it’s important you have:

• The organisational skills to keep the shop floor running smoothly
• An eye for quality – we take pride in everything we do for the customer
• Reliability, hard work and customer focus – you’ll be an Ambassador for Harrods to one of our key Brand partners
• Confidence, resilience and composure

Our promise to you

We strive to remain the leader in luxury retail. Help us do this by realising the potential of your brand whilst balancing the needs of the Division, then you’ll have great things to look forward to. Our retail management team are supportive, work-hard, have fun and love to learn. You’ll join a busy, buzzing environment where your ideas will come to life every day and where you will be encouraged to be yourself. Plus you’ll have ongoing training and plenty of opportunities to grow with us.

Beyond this, you’ll have a great package of benefits that includes up to 33% staff discount on Harrods’ products, a generous pension plus 22 days’ paid holiday (rising to 27 days) and your birthday off.

Uniquely You

At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes and experiences and are proud of our culture where people from all walks of life can grow and thrive.  What makes you unique makes us exceptional.

If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or Instagram.