A Barista creates and serves specialty hot and cold beverages according to Eataly’s recipes and guests’ special requests. A Barista is knowledgeable about all coffee menu items, provides high-quality, fast-paced service and is able to work at multiple QSR counters performing various functions. Functionally reports to the QSR General Manager and the QSR Assistant General Managers.

Prepares and serves authentic Italian espresso, coffee and other café drinks at multiple counters

Provides guests with exceptional service and product details, such as coffee blend or preparation description

Sets up stations and replenishes displays neatly including separation of allergens (nuts, wheat, etc.)

Ensures all items are dated and following First in First Out (FIFO) standards

Weighs, grinds or packs coffee beans for guests according to their specifications

Operates the Point of Sales (POS) system ensuring accuracy of cash drops and authenticity of bills

Cleans and sanitizes work areas in accordance with supervising health agency of the area

Works across all QSR counters serving pastry, gelato, pizza and other Italian delicacies

Maintains a calm demeanor during periods of high volume

Performs other duties as required or assigned

Qualifications

Knowledgeable and enthusiastic about coffee, tea and drink preparation and product

Outstanding communication and guest service skills

Ability to perform simple mathematical calculations and follow directions for all production

1+ year barista experience on a manual espresso machine preferred

High school diploma preferred

Job Requirements

Availability to work onsite with a flexible schedule often including early mornings, evenings and weekends

Ability to lift up to 50 pounds

Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting

Ability to operate equipment such as manual espresso machine, ovens, drink blender, juicer and Point of Sale

Dexterity for rapid and consistent espresso creation

Additional Information

Benefits and Perks

Medical, Dental, Vision Insurance

Paid Time Off

Paid Parental Leave

RRSP

Bonus program

Free family meal daily

Discounts at Eataly

Classes on products and Italian cuisine

Referral bonus program

and more!

Eataly is committed to creating and maintaining a workplace that is free from harassment and discrimination under the Ontario Human Rights Code. The Company’s policy is not to discriminate against any applicant or employee on the basis of a prohibited ground enumerated by the Ontario Human Rights Code (e.g. race, colour, creed (religion), place of origin, sex (including pregnancy, gender identity), sexual orientation, age, family status, or disability). Eataly also prohibits harassment of applicants and employees based on any of these prohibited grounds. Eataly welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Please advise Human Resources if you require accommodation. Further, it is Eataly’s policy to comply with all applicable provincial and federal laws regarding background and criminal record checks in making hiring decisions.