Assistant Manager, Cage Operations 

Hastings Racecourse has been capturing the imagination of Vancouverites and visitors alike since 1889. Each April through November, we are Vancouver’s exclusive source for live thoroughbred horseracing. This year, 600,000 guests of Hastings will wager on over 40,000 live and year-round national and international simulcast races combined. In addition, we offer over 600 of the newest slot machines on our recently opened Casino Floor - complete with a spectacular entertainment lounge – as well as food and beverage options ranging from casual to fine dining.

A Vancouver landmark, Hastings offers spectacular views of the North Shore Mountains and Burrard Inlet, and located only 4 km from downtown Vancouver, B.C., we are conveniently accessible by car or public transit. A truly unique entertainment destination, Hastings offers an equally unique employment experience for our staff. A member of the Great Canadian group of companies, Hastings Racecourse offers both seasonal and year-round positions in a fast paced, high-energy environment. Get your career racing with Hastings Racecourse today and find out why we’re “Bred for Excitement” since 1889.

 Duties & Responsibilities

• Providing leadership, direction and mentoring to Cage team members.
• Completing and delivering probationary and annual evaluations to hourly Cage team members.
• Training Cage team members, and ensuring they understand all BCLC & Company policies and procedures as they relate to their position.
• Supervising team members; verifying timesheets; assigning shift work tasks.
• Preparing and reviewing Cage records and reports for accuracy.
• Completing internal checks and ensuring we are compliant with all policy and procedures.
• Monitoring and reporting all discrepancies and suspicious cash activities.
• Witnessing and verifying Cage transactions.
• Responding to and resolving issues relating to Cage Operations.
• Liaising and communicating effectively with all appropriate operational departments.
• Developing and cultivating strong working relationships with all stakeholders (guests, ownership, and employees)
• Ensuring compliance with licensing laws, health and safety and other statutory regulations.
• Cage Supervisor coverage as per operational needs.
• Performing other duties as assigned or directed.

 Qualifications

• High School Diploma, Post-Secondary education or suitable combination of education and experience an asset.
• Minimum 2 years of experience as a Cage Supervisor.
• Strong knowledge of BCLC AML policy and procedures.
• Thorough knowledge of BCLC and Company policies and procedures.
• Possess strong time-management, planning, decision making, conflict-resolution, problem-solving and communication skills (oral and written).
• Ensure an open and efficient working relationship with all on-site departments and management.
• Highly motivated and goal oriented, excellent leadership and motivational skills; ability to think critically and make decisions.
• Proficient in MS Office (Word, Excel, Outlook, and Power Point).
• Ability to provide Great Experiences & Memories to all guests, both external & internal.
• Serving It Right Certification or the ability to achieve a Serving It Right Certification.
• The ability to successfully obtain and maintain a record and credit check through the Gaming Policy and Enforcement Branch.