ASSISANT RESTAURANT MANAGER

Req ID: 953234

Category: Foodservice Management – SALARY

Brand: Restaurant Associates

Location: Dorval, QC

Posting Date: January 17, 2022

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WHO ARE WE?

You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees.

You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We’re in all major cities, at remote work sites and everywhere in between – doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward!

Why work with Restaurant Associates? Imagine joining a team that’s at the top of their game. Come to work at Restaurant Associates and learn from the pros how to serve thousands of visitors in some of the world’s best venues. Because of what we do, more than 30,000 guests enjoy an unforgettable experience every day. Learn. Grow. Serve. It’s a winning combination. Join us.

Location: Air Canada Lounges, Dorval Airport

Salary: 47-50K$ annual based on experience

Schedule : Full time, varied schedule

WHAT’S IN IT FOR YOU?

• Join an award-winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World’s Most Admired Companies.
• The opportunities with us are endless. As the world’s largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates.
• Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe.
• Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage.
• A Focus on Mental Health and Wellness. just now is our Mental Health and Well-Being initiative that was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. Visit our just now website at www.justnowcompass.com. We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information.
• We are as diverse as our guests. We believe diverse and inclusive environments support innovation and collaboration, and benefit our associates, clients, and customers. We are committed to Listen, Learn, and Act and our Diversity Inclusion Action Councils (DIAC) are associate led groups that seek to foster inclusion through cultural awareness, engagement and appreciation of diversity. We are Stronger, Together!

JOB SUMMARY

Now, if you were to come on board as one of our Assistant Restaurant Managers, we’d ask you to do the following for us:

• Lead a team of associates; motivate, coach and develop direct reports and front-line staff while considering changing priorities. 
• Ensure all agreed service specifications are followed and maintained by all associates to enhance the guest experience
• Ensure quality control procedures are monitored and maintained and established operating practices are strictly followed
• Ensure customer satisfaction; resolve requests, complaints, and concerns
• Monitor units’ compliance with Quality Assurance and Health & Safety policies, and initiate corrective action as required

Think you have what it takes to be our Assistant Restaurant Manager?  Here’s how we’ll know you’ll be successful in the role:

• Post-secondary degree or diploma in Hospitality and/or Food Service Management, Hotel and Restaurant Management; advanced FST, Servsafe or equivalent food safety certification preferred
• Experience in a full service restaurant or like operation
• Excellent client relationship and verbal and written communication skills in both French and English
• Exceptional organizational skills with strong attention to detail
• Proficient in MS Word, Excel, PowerPoint and Outlook and demonstrate working knowledge of food service POS/IT systems
• Available to work week days, evenings and weekends