Job Description

• Senior role - partnering with franchisees to improve operational delivery
• Iconic Australian brand with plans of change and growth
• Be the change you want to see in this brand - it is all there for execution Fu

About the company:

Here at craveable brands. we operate over 570 restaurants across 3 iconic Australian chicken brands; Red Rooster, Oporto and Chicken Treat. Combined, our restaurants hire over 12,500 employees and serve over 1 million customers a week. It’s safe to say we’re cooking.

Our focus is attracting, engaging and growing the passionate cravers who make us successful. We’re inspired by industry leaders and encouraged by true innovators. Together, we make sure all our teams work together to build the best environment to work in that we can.

Red Rooster is Australia’s first and favourite chicken shop with almost 50 years of serving families and the community and satisfying Australia’s chicken cravings. As the only food brand specialising in both roast and fried chicken, our current and future focus is on delivering a joyous and ‘no regrets’ chicken experience to our customers.

At Red Rooster we are about real food and irresistible taste – and people are at the very heart of everything we do. We bring pride, passion and care to work every day and we are proud of where we have come from and where we are headed. We bring people and communities together with a smile and a pinch of chicken salt.

About the role:

You will be working closely with our Franchise Partners to develop and execute on sales strategies, driving profit and delivering on operational standards.

You will be responsible for providing guidance and support to our Franchise Partners; improving and growing their businesses – when they are WINNING we are winning. As part of generating results, you’ll be providing coaching on all aspects of their restaurant including operational standards, customer experience, business and profitability, workplace health and safety and business planning.

Delivering guidance on effective management of restaurant employees including how to achieve and maintain optimum staffing and management levels, rostering, managing employee performance and succession planning is paramount to our success.

On a broader scale, you’ll drive and promote a culture of 100% employee and Franchise Partner engagement throughout your territory. With an understanding and knowledge of the operation and management of a fast food environment ensuring your restaurants are operating at the top of their game. With this in mind, you’ll be undertaking regular audit and compliance reviews to access performance against key areas including hygiene, food safety, WH&S, operating procedures, maintenance, training and customer service.

About you:

You must have a history of success in a similar role either gained from running your own small business or working in a QSR / casual dining environment. You will be equipped with a proven track record of coaching and leadership, financial acumen coupled with exceptional interpersonal, influencing and business partnering skills. You will be adaptable and able to communicate with varying parts of our business, including the ability to work with Franchise Partners to drive their financial literacy (cashflow, business plans, P&L to a balance sheet)

A "we can get this done attitude", proactive nature and ability to work in a fast paced environment will see you thrive as you work with our restaurants and Franchise Partners.

About our Culture & Benefits:

If you are someone who thrives working in an entrepreneurial, hands-on team environment and would like to join a dynamic, fun and progressive organisation then this is an excellent opportunity for you. We have a focus on work/life balance and are committed to making it work for you.

We offer:

• Career Development support via external and internal providers
• Extra day of leave in your birthday month
• Purchased annual leave, up to 4 weeks
• Generous paid parental leave policy
• We encourage work/life balance and for you to take full advantage of the summer months through our Summer Working Hours offering!
• Being out and about in our stores is important to us, so try our products on us and give us your honest opinion
• Discounted gym membership
• Paid Good Deed (volunteering) 2 days
• Discounted health insurance and health products
• Flexible working arrangements

Hungry to Hear More?

Submit your interest by including your resume and a cover letter telling us a little more about yourself.

Craveable brands. is an EEO employer and promotes inclusion and diversity in the workplace. We were recognised in 2021 as being an Employer of Choice and HR Team of the Year award recipient in the HRD Magazine awards.

You will be required to abide by the Public Health Orders for hospitality and retail workers, including vaccination status at a minimum.