Our mission is to break down the barriers of today to release the potential of tomorrow. Join us today and release yours.

We’ve got big ambitions for our colleagues and the future of the organisation. These include our vision that inclusion and accessibility drive every conversation we have and every decision we make. We want our workforce to fully represent the communities and customers we serve, because a diverse business is a better business. We value every colleague, their diversity and the contribution that they make. When we say you’re welcome at Openreach, we really mean it.

About this role

As Area Manager you are accountable for leading, motivating, empowering, and inspiring an operational field team in the Essex/London area of around 55 team members supported by 3 team leaders.  You and your team will deliver customer orders whether that is providing a new service, repairing faults or maintaining our network.  You’ll all play an essential role in keeping Britain connected.  

You'll have the following responsibilities

Lead your team to keep Britain connected and engage your people whilst ensuring they work in an environment where everyone goes home safe. You’ll encourage your team to think outside the box to find solutions to problems they face when completing a customer order.  Using your warm relationships with other internal and external partners you’ll collaborate to ensure the end goal for the customer is at the forefront of everyone’s mind.

You’ll be accountable for informing and executing the operational plan in-line with key performance metrics to enable revenue, regulatory and service delivery for our customers and the business.

You'll have the following skills & experience

We want you to show us your leadership skills, do you have them? Show us. 

Make it clear that this job is for you. Make it clear that you can juggle many jobs and still deliver on time in full.

You will be able to demonstrate how you have lead teams and how you have overcome challenges. The team can you talk you through the rest. 

We expect you will come from a fast-moving operational business, utilities, railway business or similar where you’ve excited and operational motivated teams.

Benefits

To apply and bring your glow to our business please forward your CV to us and we’ll do the rest.

With a salary of £38-46K 

25 days annual leave (plus bank holidays), Company vehicle

10% on target bonus

Life Assurance

Pension scheme

Option to join the Healthcare Cash Plan or other benefits such as dental insurance, gym memberships etc.

50% off BT and EE mobile pay monthly or SIM only plans

Exclusive colleague discounts on our latest and greatest BT broadband packages

BT TV, including BT Sport and the NOW Entertainment membership, and 25% off NOW Sport, Cinema and Kids

30% discount for friends and family on EE mobile pay monthly and SIM-only plans

We value different perspectives, skills and experiences. Diversity makes sense for us, our customers and our ambitions. We’re creating an inclusive working culture where people from all backgrounds can succeed. That’s why we welcome applications from all parts of the community

About Openreach

Openreach Limited runs the nation’s digital network. We play a key role in British society, helping homes, schools, hospitals, broadcasters, government, businesses and more connect to the world.

We're a wholly owned subsidiary of BT Group, and our customers are the 640+ communications providers who sell phone, broadband and Ethernet services to homes and businesses. And we’re on a mission - to make the country’s digital network services faster, better and more affordable.

Our people are experienced, resourceful and innovative, working on vital projects that help support the nation at work, in learning, on the move, at rest, at play, in emergencies and much more.

So if you’d like to be a part of an exciting organisation that’s making a real difference, why not join us today? You can read more here about working at Openreach.

How to Apply

It's easy to apply online; you just need a copy of your up-to-date CV and to follow the step-by step process. Don't worry if you need to make changes - you'll have the opportunity to review and edit your work on the final page. We look forward to receiving your application!