As an Application Specialist you will be responsible for the management, configuration and on-going smooth operation of the COTS applications that deliver NZDF end user functions within specified domains.

This is a key role that will interact with other members of your team to ensure continuous, timely and enhanced improvements to the applications used by the NZDF, and ensure the business is able to take advantage of any incremental application improvements provided through regular vendor updates. In particular the Cherwell application.

You will work closely with the wider teams to deliver solutions that are compliant with the organisations standards, policy and security obligations. Initially assigned to one of our business focused DevOps teams, you will have responsibility for the development and ongoing oversight of our IT Service Management system to deliver core effect to the end users of the NZDF. These are diverse teams that directly support the overall outputs and outcomes of the NZDF at home and abroad.

Ngā pūkenga me ngā wheako | Skills and Experience

Technical skills

Ideally the candidate would have knowledge of or exposure to a combination of the following:

• Experience in working within complex Agile ICT environments that includes a wide range of ERP, COTS and bespoke applications, with any exposure to SAP an advantage;
• Demonstrated ability to monitor and support COTS Package software;
• Ability to work with software vendors to ensure quick resolution to technical or business problems in a timely manner;
• Experience working across teams to ensure cost effective and timely plans for the implementation, enhancement and decommissioning of applications in the overall environment;
• Understanding detailed integration of package software across complex environments and landscapes;
• Application Decommissioning and Consolidation, including the consolidation of functionality from multiple similar applications to reduce overall application and services footprint;
• Collaborative interpersonal style, including clear experience in managing customer expectations; and
• Have a can do attitude that is proactive and customer focused.

Mō mātou | About Us

Defence Digital Branch provides the core information and communication services that underpin New Zealand Defence operations. We are entrusted to deliver and support the Defence technology that helps keep New Zealanders safe.

Every hour of every day, 365 days of the year, the New Zealand Defence Force is contributing to the defence, security and well-being of Aotearoa / New Zealand. As a modern, professional military, it is our goal to maintain well trained, equipped and disciplined armed forces that can react to crisis at short notice.