Agile Working Options

Other Agile Working Arrangements / Open to Discussion

Job Description Summary

An exciting opportunity to join the Direct Channels team, which is a key growth area in Commercial Banking. Our role is integral to the build out of alternative channels for customers and a transformational change for the division!

The Performance & Analytics team act as a centre of excellence for insight within Direct Channels, and we utilise our analytical knowledge and experience to convert data into actionable executive decisions to develop and commercialise the business

Job Description

Lloyds Banking Group (LBG) is changing and responding to the rapid transformation of our sector by delivering new insights that will help us be the best bank for customers. We're embracing creative, agile and simpler ways of working, to make a difference to the ever-changing needs of colleagues, customers and our business.

Our Commercial Banking (CB) division have business clients across a wide variety of sectors - from small businesses to multinational corporations and financial institutions. Many of the clients we support are household names, driving UK growth, and we've pledged to help the UK economy recover by helping British businesses.

The 30 colleagues within our Client Interaction and Analytics team are dedicated to crafting and delivering innovative ways to deepen customer relationships. These help drive commercial growth and also make sure our customers are aware of government support schemes.

The Performance & Analytics team act as a centre of excellence for insight within Direct Channels, and we utilise our analytical knowledge and experience to convert data into actionable executive decisions to develop and commercialise the business. Within the Client Interactions and Analytics team we play a pivotal role in providing action orientated insight, which is critical in driving the strategy of channel migration to digital and marketing led channels.

We have an exciting opportunity to join the Direct Channels team, which is a key growth area in Commercial Banking. As an Analytics Manager, you’ll be extracting, segmenting, and analysing data, to build out the insight recommendations that help deliver the channels' strategy. Using several different tools including Teradata to access GDW, Adobe Analytics, SQL Server, Excel and Powerpoint.

Your capability to collaborate with others, alongside your ability to generate insight and convert into recommendations to present to a senior audience to make commercial decisions, will really set you up to succeed!

What you'll be doing...

•    Support delivery of key Group strategic objectives through insight
•    Attribution and value measurement to understand the benefit of marketing activity
•    Measure performance of key channels across Business & Commercial Banking, identifying opportunities and headwinds to ensure delivery of new business plan
•    Analyse key themes using data from a wide range of sources to make recommendations on further initiatives to grow
•    Review performance of new initiatives and capability against a range of criteria to determine success and next steps
•    Forecasting, scenario modelling and insight on the business to support and drive strategic outcomes
•    Working with various levels of colleagues across multiple Commercial Banking divisions and wider teams like Direct Channels, Data Services, Portfolio Analytics, Finance etc
•    The opportunity to influence at a Senior Management level across the CB business using your strong analytical and problem solving skills

What you'll need...
•    You'll already have some analysis experience using a relational database (e.g. Oracle, Teradata etc.) along with an appropriate scripting or programming skill for data extraction such as SQL, SAS, R etc.
•    We'd also love to see your track record in using data and insight to influence analytics to develop actionable insight and confidence in telling stories through data.
•    You'll also need strong partnering and communication skills to deliver your recommendations.

What can we offer you in return?

It is a very exciting time to join us! Together we'll continue our market leading, ground breaking transformation and you'll help us realise the Group's vision to be the Best Bank for Customers. Here, you'll grow as a person and develop your career.

As well as a competitive salary, you’ll receive;
•    Discretionary bonus and share plans
•    Private Medical Insurance
•    Pension, where we'll give up to a max of 15%
•    30 days leave plus bank holidays
•    A flexible cash pot (4% of base salary) to spend on benefits

In return for your expertise, you'll enjoy our total dedication to your ongoing personal and professional development. We'll help you perform at your best today, so you can fulfil all your potential in the future.

We're committed to building a workforce which reflects the diversity of the customers and communities we serve, and to building an inclusive environment where all our colleagues can be themselves and succeed on merit. We're an equal opportunity employer and deeply value diversity within our organisation.

We've gained industry recognition including Stonewall Top 100 Employer, Top 30 Employer for Working Families, Gold Standard 2014 from the Business Disability Forum and Top 50 Employer for Women.

We'll ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
 

(Please note the salary range for candidates outside of London will be £42,000 to £58,000. Also while colleagues will be home based most of week, travel to the office will be required 1 or 2 days a week)

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain recover. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.