About us

Healthcare Australia (HCA) is the leading health care recruitment solutions provider of nursing staff, aged care workers and medical specialist placements in Australia with operations in every state and territory.   

The role

Healthcare Australia Perth is seeking performance driven individuals with strong customer service skills to join our friendly team of consultants. This team provides employment options for nurses and staffing solutions for our clients in the Healthcare sector.

You will be required to assist and coordinate the daily allocation of our temporary nursing workforce while liaising with clients across the Perth Metro region. You will work closely with the recruitment experts and managers within the team to develop and grow the business. Your strong customer service skills coupled with the ability to multi-task in a fast-paced environment will ensure your success in this role.

Previous customer service experience is essential. You will have excellent communication skills with the ability to build effective and lasting relationships. You will also be confident in influencing and negotiating to affect outcomes and achieve business targets.

This role will predominately work on our PM shift roster between 13:00 – 21:30, five days a week.

Experience and skills required  

Demonstrated understanding of customer service principles.

Effective communication skills, written and verbal.

Professional and effective phone manner. 

Intermediate MS Office skills and computer literacy.

Ability to perform autonomously and contribute as part of a team.

Healthcare experience is desirable.

Attention to detail is a must!

Benefits and culture

If you are looking to join a market leader in the ever-growing healthcare industry and contributing towards delivering the highest level of patient care in Australia, then HCA is for you. We are a people-centric business with core values of integrity, excellence, collaboration, innovation and sustainability being the heart and soul of what we deliver to our clients, candidates and patients.

How to apply

Please send online applications only, directly through this website. Please ensure that you attach a covering letter along with your CV when applying for this role.

At HCA we are committed to embracing diversity and committed to providing a safe working environment.

Please note that only candidates who are shortlisted for interview will be contacted directly.

It a requirement of HCA that all employees are double vaccinated for COVID. Some roles that involve visiting clients or facilities may require you to have a booster. If you have any questions or concerns, please contact the hiring manager