Our mission is to break down the barriers of today to release the potential of tomorrow. Join us today and release yours.

There are two things that we want to share with anyone considering joining us.

Firstly, we’ve got big ambitions for our colleagues and the future of the organisation. These include our vision that inclusion and accessibility drive every conversation we have and every decision we make. We want our workforce to fully represent the communities and customers we serve, because a diverse business is a better business. We value every colleague, their diversity and the contribution that they make. When we say you’re welcome at BT, we really mean it.

Secondly, the one thing the pandemic has taught us is that a lot of current and future colleagues, where and when possible, want to embrace hybrid working. Therefore, we are introducing smart working at BT. Smart working means having the flexibility to choose, as a team, how and where you work depending on your team’s deliverables and needs; when you are at your shared core location to connect with others and when not. It may not be for every role, and, as part of the recruitment process, you’ll have the chance to discuss smart working and how it might work for the job you are applying for.

About this role

You will play a leading role in unlocking commercial value from some of the richest and most exciting datasets in the UK (including those from BT and EE).  You will provide senior technical leadership, working closely with the product and commercial teams as well as BT's Customer Facing and Corporate Units, to develop high-quality, ground-breaking and trusted solutions to address customer needs.  The focus of this role is on developing and deploying cutting-edge AI technology to generate insight that we can use to power trusted and personalised interactions across all channels, optimise our operations, detect and respond to anomalies, and create customised products and services.  You will need to leverage and lead the application of various AI and data science approaches to develop and enrich business solutions across multiple application areas, driving new revenue streams for BT.

You'll have the following responsibilities

Lead the high-quality and efficient development of AI capabilities, with a human-in-the-loop, based on large and complex data sets, across multiple projects and product lines, to meet customer requirements.

Be responsible for effective technical management and delivery for key client projects.

Work with commercial sales and product management team to agree and prioritise client deliverables and new product development workstreams.

Raise the awareness across the organisation of ways to design AI taking full account of the human-in-the-loop, and prioritise key use cases for AI.

Be a subject matter expert across BT for Interactive AI development, with responsibility for advising other AI and Data Science teams to significantly lift capability and adoption.

Collaborate with multiple Customer Facing Units, technology, legal and R&D teams to ensure safe development of AI and data science applications, with appropriate ongoing governance.

Contributing to the development of and ensuring adherence to relevant frameworks and regulations to ensure safe development of AI and data science applications.

Collaborate with the Applied Research team to harness the latest developments in interactive AI and data.

Support business case development, sales tender bids and customer facing consultancy projects where required.

Management, coaching and mentoring other data scientists and engineers.

Contribute to budgeting and forecasting processes.

You'll have the following skills & experience

Solid grounding in computer science/software engineering or strong programming skills – You are able to write well-engineered code (maintainable, portable and documented).

Flexible and agile work skills – You are comfortable working in a fast-paced, highly collaborative, dynamic work environment across multiple projects, with little or no direct supervision.

Problem solving skills - You show initiative, eager to learn through self-learning and research.

Commercial awareness – You understand company strategies/priorities and can plan workload and technical solutions accordingly.

Excellent communication - You simplify technical concepts and outcomes are comfortable communicating verbally and in writing to a range of different audiences.  You can create accurate, succinct, relevant and informative reports on progress and decision-points and can make clear recommendations on next steps.

Data Protection – You have a good understanding of data protection laws and have a commitment to data protection and the ethical use of data.

Benefits

Competitive salary

25 days annual leave (plus bank holidays) 

15% on target bonus

Option to join the Healthcare Cash Plan

Pension scheme

Shares Plan

Flexible benefits: cycle to work, childcare vouchers, healthcare, etc.

Discounted BT products

£5500 Car Allowance 

About BT

BT has a key role in British society, fostering change and leading technology innovation. From delivering the Olympics, to supporting the emergency services, to investing more into research than any other UK technology company, we take pride in everything we do - and in the people who work here.

We're now a global company operating at the forefront of the information age, employing 90,000 people in 180 countries. And we're on a mission. Guided by our core values of Personal, Simple and Brilliant our goal is to help customers, communities and businesses overcome barriers and release their potential.

So, if you're interested in the power of potential, why not join us today and release yours? You can read more here about what it's like to work at BT

How to Apply

It's easy to apply online; you just need a copy of your up-to-date CV and to follow the step-by step process. Don't worry if you need to make changes - you'll have the opportunity to review and edit your work on the final page. We look forward to receiving your application!