About this role

This role is essential to the in-life management of the Openreach network.  You will be part of the Network Technical Support  management team and wider CTIO directorate that leads on the deployment of new technologies, as well as sustaining legacy networks, to provide service reliability, network efficiency and continuous support and improvement of the UK broadband Ethernet and Optical infrastructure development.

You will be part of a team that manages its investment budget in order to successfully deliver and install network components and upgrade programmes (Technical, Operational Change Management).

You'll have the following responsibilities

• Lead and manage the new Agile delivery team comprising of regular or offshore contractor staff across multi locations in a right sourcing model
• Manage multiple agile projects directly and or managing teams, typically to deliver a specific product or transformation via a multi-disciplinary, highly skilled team.
• You will define delivery needs and feed these to the Senior Manager to enable resource to be appropriately allocated. 
• Plan, Lead, organise, motivate agile delivery team to achieve a high level of performance and quality in line with programme standards
• To work with the network, service and platform reliability  teams on delivery activities  related to the Openreach Ethernet, Optical, VDSL and PON network. 
• Will have the responsibility for network/software delivery (Network viable product testing and Launch) using agile methods in a fast-paced environment that may cross multiple business divisions in relation to the Network Launch Process 
• Actively engage with the the Network Technical Support management team, Technical and business stakeholders to understand project requirements, build resourcing roadmap, and ramp up or ramp down the team as appropriate. 
• Continuous improvement – Always striving to identify opportunities and develop cost reduction and revenue generation initiatives. 
• Lead on driving transformational change within network deliveries so as to benefit openreach customers and internal stakeholders
• Work in conjunction with  the network, service and platform reliability teams to introduce new working practices brought about by technological innovations that will move the operational management of the openreach network to match the current trend seen within the industry

You'll have the following skills & experience

• Project Management Certifications i.e. (Prince2, agile)
• Good  knowledge of VDSL, PON, Ethernet Optical network components, vendors and processes
• A high level of knowledge and experience of agile development approaches to fit large, complex, mission-critical projects and with the appropriate level of planning and provide the right balance of agility and predictability
• Proven senior stakeholder engagement, relationship building, leadership, reporting, supplier management skills
• Solid understanding of development life cycle models as well as good knowledge of agile project management principles, practices and experience overseeing multi-function project teams, including developers, testers and business analysts. 
• Excellent skills to create/build optimal technical plans and an eye for the detail.
• Strong Customer focus, anticipates what adds value to the customer and strives to improve service quality.
• Able to make core decisions that build high performing teams, where people are excited about the work they are undertaking.
• Strong analytical, organisational, and presentation skills are essential combined with excellent interpersonal and communication skills in order to manage expectations and issues effectively
• Good data processing skills (SQL, Excel, PowerBI)

Benefits

As well as offering a competitive base salary, you’ll also have a rewarding bonus scheme, access to equity schemes and an attractive pension offer.

We value different perspectives, skills and experiences. Diversity makes sense for us, our customers and our ambitions. We’re creating an inclusive working culture where people from all backgrounds can succeed.