• Supportive, fun team culture
• 28 hours a week plus cover as required
• Uniforms provided

The opportunity:As part of a dedicated team, you will be attending to external and internal customer enquiries in person, on the phone and on-line. Comprehensive training will be provided to ensure that you can provide the right advice, information, correct processing of payments and follow up to meet customer needs.

This is a permanent part-time role with variety and interest where your excellent customer service skills and ability to learn and adapt to new systems will be fully utilised.

The hours:To ensure you're set up for success from the start, you'll work full-time for your first two weeks (8am - 5pm, Monday to Friday). This time will be dedicated to training and induction.

Your core hours will then be 28 hours a week, Monday, Wednesday, Friday 8am - 5pm and Tuesday 10.15am - 2.15pm, plus extra hours from time to time to cover staff leave.

Our busiest period is July - September each year, so your hours will increase to 40 hours per week (monday to Friday 8am - 5pm) to provide additional support during this time.

In return, you will join a positive workplace culture where your ideas are valued, your ongoing development is supported and you can make a difference in our community.

Next steps:

To make your application stand out from the rest, please include in your cover letter, your skills and experience in the following areas:

• being a team player
• customer communication and relationship management skills
• cash handling experience
• resilience when faced with difficult situations and a busy workload
• high attention to detail

This work requires the person who undertakes it to be fully vaccinated against COVID-19. You will need to provide evidence of your vaccination status in order to be considered for this role.

To view the job description, please see the Nelson City Council Careers site. For more information about the role please contact: Peter Bothwell on 03 545 8842.

Apply now to join a tight-knit team delivering an exceptional service to our community.

Applications close: Midnight Monday 14 March 2022