Purpose of the Role:

To provide confidential, professional and proactive administration support to Directors. The administrator is an integral role within the business area and will be accountable for an array of administrative tasks.

Duties & Responsibilities:

Providing proactive administration support to Directors within relevant business area.

Efficient diary management to ensure a controlled and manageable schedule of meetings.

Organising internal and external meetings ensuring preparation and circulation of relevant documents in advance.

Producing accurate and well-presented documents, reports and presentations.

Processing confidential & sensitive information with judgement and tact.

Overseeing and booking complex travel arrangements and accommodation requirements for Directors as required. Collating necessary travel documentation.

Handling all incoming calls appropriately, determine their priority and re-direct if appropriate.

Point of contact for internal and external queries and respond to queries as appropriate on behalf of the Directors.

Preparing and collating information for meetings to include agendas, presentations, reports, spread sheets, minutes and ensuring effective distribution and follow up of key actions from the meetings.

Establish and manage paper and electronic filing system.

Processing expenses using the Concur system in line with company policies

General administrative duties.

Provide coverage for Personal Assistant within business area, where required

Ad hoc projects/tasks as required.

Skills & Experience:

Be an experienced Administrator with 2-3 years’ experience - ideally in a large, fast pace organisation or a smaller organisation where you were the “go to person” in a busy office environment

Proven ability to handle confidential information with discretion.

Proficient in Microsoft Office Suite

A genuine passion or interest in the retail industry a distinct advantage

Fast and accurate typing.

Attention to detail and Accuracy are essential.

Excellent written and spoken communication skills.

Strong interpersonal skills, discreet and trustworthy.

Personal Attributes

Communicates with conviction, using knowledge effectively to influence and gain support

Motivated, energetic with a positive “can do” attitude.

Initiates and builds open and honest relationships and enables others to work effectively together both in and outside the team

Delegates to the right people with the right skills, setting clear expectations and providing timely feedback

Customer focused outlook with a proactive approach to improving customer experience, encouraging others to deal with internal customers’ needs and feedback promptly

Explores and considers other’s opinions and views and has the ability to respond constructively to challenging views

Excellent attention to detail with the ability to make links between different pieces of information and helps others to interpret and understand it

Evaluates different options and alternatives before making decisions

Views setbacks as opportunities for growth and learning and quickly adapts approaches

Effectively prioritises, staying on top of multiple tasks, delegating where possible considering resources, managing to time whilst flagging risks

Proven ability in managing sensitive matters whilst ensuring all Primark information remains confidential to the business

Operates with a high level of integrity, diplomacy, tact and professionalism