• Top notch admin support for our busy tribunal management services team
• Location flexibility, national role
• Salary $65,379 + 5 weeks' annual leave and a suite of additional benefits

Kāinga Ora has a COVID-19 Vaccination policy that requires employees to be fully vaccinated, you will be required to provide your vaccination pass during the recruitment process.

Mō mātou - Our Organisation

At Kāinga Ora, ours is the important responsibility of transforming New Zealand's housing choices, outcomes and the entire housing sector by creating homes and communities that allow New Zealanders to thrive.

What is exciting about working for Kāinga Ora is getting the chance to make a real and positive impact on New Zealanders' lives. With skills, planning and purposeful action, our people are creating the homes and neighbourhoods that will build the future of Aotearoa.

We are passionate about transforming New Zealand for the better. That includes being a trusted partner for Māori and iwi, protecting and enabling their rights, interests and aspirations under the guidance of Te Tiriti o Waitangi.

Ko tā mātou mahi - Our Role

Reporting to the Team Leader - Issues and Operations, this position will provide administrative and operational planning support to the Tenancy tribunal team. Working closely with Senior Advisor Tribunal and wider groups, you will support efficient management of operational activities, ensuring the administrative activities relating to the team are carried out effectively and consistently.

This involves a wide range of general administrative duties, including but not limited to drafting letters for customers, scheduling appointments into calendars, monitoring reporting and liaising with key external stakeholders. An important part of your daily workload also includes scheduling mediations and tribunal hearings into relevant staff calendars according to availability, to ensure Kāinga Ora meets attendance obligations.

Ngā pūmanawatanga ōu - What you will bring

Key to success in this role will be your ability to be proactive, with a constant focus on improvement of daily processes and tasks. You are able to follow best practice within the delegated tasks and have experience working with customers from a diverse variety of cultures.

As our ideal candidate you will demonstrate:

• Strong organisation skills particularly in scheduling, co-ordinating and monitoring
• Comfort in using Microsoft 365 platform and spreadsheets
• Knowledge and interest in the Residential Tenancies Act

Nōu te rourou - What's in it for you?

We offer competitive salaries, five weeks' annual leave and a benefits package including a range of insurances, flexible working arrangements and career development. These benefits are described in more detail here https://careers.kaingaora.govt.nz/a-great-place-to-work/benefits. [link removed]

As a Kāinga Ora - Homes and Communities employee, we want to make sure that you have all the tools and support you need. We want to ensure you are healthy and have work-life balance. We also want to support and grow your personal and career development through on-the-job learning, training courses, secondments and study opportunities.

ÅŒ Tātou Uara - Our Values

Our values were developed by us, for us. They unite us as an organisation and guide how we work every day. Our values are:

• Manaakitanga - People at the Heart
• Mahi Tahi - Better Together
• Whanake - Be Bold

TÅ«hono mai - Join us

To view the position description and apply for this role, please follow the online process via http://careers.kaingaora.govt.nz [link removed]. Please note: all applicants, including existing employees, need to follow this process. If you have any questions, please contact the recruitment team via ***************@kaingaora.govt.nz [link removed]

Applications close on Tuesday, 5 April 2022.

We value diversity and are committed to working with each other and our customers in an inclusive and respectful way. We welcome applicants from all walks of life and appreciate the richness of experience that your point of difference brings to the organisation.