We are looking for two Administration Officers to join our Community Corrections team based within the Waitemata District in Auckland, on a full-time, permanent basis.  There are 3 offices within the Waitemata District across North Shore, Ratanui and Railside. You could be based at any of these sites, dependent on position availability, and your location.

 Mō te tÅ«nga | About the role

This is an opportunity to be part of a great organisation where you will support the Community Corrections team.  A large part of the role is made up of front-line reception duties.  This will be communicating directly with people in our management who are serving community sentences and working with our Probation Officers.

Other key responsibilities involve a wide range of administrative services including;

• Liaising with organisations and services we work with
• Processing files
• Preparing documents for court
• Purchasing materials
• Record management and ensuring correspondence, reports and other documentation meet Department timelines and standards
• Provide administration support across a varied team by co-ordinating meetings, external stakeholders relationships and filing

In this busy role you will enjoy working collaboratively as one team in a challenging and fast paced environment, be able to multitask, remain adaptable, follow and adhere to policies and procedures, and have sound judgement in prioritising tasks and activities to meet deadlines.

 Mō mātou | About us

Ara Poutama Aotearoa is a name that has been gifted to us and is our commitment to improving the oranga and safety of the people, whānau, and that of the communities we serve across the motu. 

As a values-led organisation, we use the principles of rangatira (leadership), manaaki (respect), wairua (spirituality), kaitiaki (guardianship) and whānau (relationships) to shape how we work and deliver the outcomes in our strategy - Hōkai Rangi (https://arapoutama.page.link/Eit5).

It is an exciting time to join us and we continue to seek out talented individuals who are committed to an inclusive, vibrant workplace.  We recognise and celebrate the uniqueness of individuals, and that of the collective talent in our whānau. 

 Ngā pÅ«kenga me ngā wheako | Skills and experience

The preferred candidate will be able to demonstrate:

• Good knowledge of computer software and database systems including Microsoft Office suite (Word, Outlook, Excel), with the ability to learn new systems quickly
• Excellent customer facing and communication skills
• Resilience when dealing with difficult situations in changing environments and a pragmatic approach to problem solving
• The ability to organise effectively, be adaptable, multi-task and meet deadlines
• Ability to maintain a high level of confidentiality
• Able to work in a team environment as well as autonomously

If you have the skills and experience that we are looking for and can hit the ground running, then we would love to hear from you!