Where you'll be working

Western Sydney Local Health District (WSLHD) is responsible for providing primary and secondary health care for people living in the Auburn, Blacktown, and The Hills Shire, Holroyd and Parramatta Local Government Areas (LGAs) and tertiary care to residents of the Greater Western Region. We are committed to our vision of 'better health services for the people of western Sydney and beyond' and to the delivery of health care or related services in line with our core values of collaboration, openness, respect and empowerment.

Find out what it’s like to work at Blacktown Hospital and why we think you’d love working with us. Some of our staff share their experiences in this short video:

What you'll be doing

The Administration Officer position reports to Western Sydney Diabetes (WSD) program manager. This position is primarily responsible for the administrative and office requirements of the Western Sydney Diabetes (WSD), Virtual care diabetes clinics, Mt Druitt Community Health Centre diabetes clinics and Diabetes Detection and Management Strategy (DDMS). The responsibilities include general office management, administration duties, diary management, reception and phone duties, patient appointments, preparing general correspondence, coordination of meetings, distribution of meeting papers and documents efficiently, professionally and confidentially as required.

The Administration Officer will be required to establish working relationships with staff both within the Local Health District including Executive staff, Managers and Senior Clinicians as well as the Western Sydney PHN (WentWest) staff and healthcare providers from GP, private and community sectors.

The Administration Officer is responsible for providing seamless, executive level support to the Western Sydney Diabetes Team as well as contribute to the wider success of the team.

People with disabilities who meet the selection criteria are encouraged to apply; and where required, WSLHD will implement reasonable adjustment consistent with industry standard.

Stepping Up aims to assist Aboriginal job applicants by providing information about applying for roles in NSW Health organisations. For more information, please visit: Aboriginal and/or Torres Strait Islander people are encouraged to apply.

Blacktown hospital car parking allocation model is changing. There is a managed waitlist for parking for new staff commencing at Blacktown Hospital. This does not apply to staff with a disability parking permit.

Please note: To be eligible for permanent appointment to a position in NSW Health, you must have an Australian citizenship or permanent Australian residency.

Selection Criteria: * Demonstrated comprehensive and successful experience in providing high level executive assistance and support to Senior Managers including a proven capacity to operate effectively in a complex environment demanding confidentiality, flexibility and discernment.

Demonstrated organisational/time management skills with the ability to work under pressure, meet tight timeframes and manage competing demands and handle unexpected matters when they arise in a professional & courteous manner.

Advanced proficiency in the use of virtual platforms such as myVirtualCare (PEXIP), MS Office (Teams, word, powerpoint, excel) Zoom, Oracle, HealthRoster, HPE, Patient Management system (iPMs) and Medicare billing.

Demonstrated superior verbal, written, negotiation and interpersonal communication skills and effective communication skills with all levels of a large organization

Demonstrated capacity to work with minimal supervision yet work effectively in a team environment.

Manage the input and integrity of the data, including reviewing the quality, accuracy (attention to detail) and format to ensure information is presented in a clear, consistent manner that meets organisational standards

Experience in monitoring, implementing and evaluating administrative processes within a department to optimise efficiency, positively support change and the delivery of quality outcomes.

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For role related queries or questions contact Sumathy Ravi via sumathy.ravi@health.nsw.gov.au

Applications Close: 18th April 2022