Ontario Learning Development Foundation (OLDF) is a registered charity in Canada that performs training and educational services to youths, children, new immigrants and seniors. We are a non-profit organization with a mission to To transform our communities through integrated educational and community-response empowerment initiatives for children, youth, new immigrants and their families.

Responsibilities:

• Interact with clients on a daily basis by phone or email in a professional and courteous manner

• Be the “go-to” person by replying to general information requests with accurate information

• Responding to client inquiries in a timely and responsive manner

• Be proficient on a computer by preparing reports, memos and documents (forms) from scratch and maintain our filing system

• Photocopy and fax documents

• Research and enter data into spreadsheets

• Coordinate office supplies and maintain office equipment

• Perform other administrative tasks requested by management

Qualifications:

• Exceptional written and verbal communication skills

• Ability to take initiative and work independently without constant supervision

• Highly proficient with Microsoft Office products (including MS Word, Excel, Access, Outlook, PowerPoint,) and the Internet

• High attention to detail and data accuracy with strict adherence to policies and handling of confidential information

• Must have strong interpersonal, communication, time management and organizational skills

• Proven ability to work well independently

• Excellent customer service orientation